What if you had the tools to understand where you are with regard to all aspects of your firm? Key Performance Indicators can be defined and implemented to guide you towards both professional and personal success. If you can’t measure it, you can’t track it, and you won’t know how to improve it. This session will share with you the KPIs that reflect your progress and guide your future for these six essential components of every successful firm: 1. Strategic Planning 2. Human Resources 3. Business Development and Marketing 4. Architectural Deliverables 5. Operational and Financial Systems 6. Work/Life Balance This fast-paced and highly informative presentation will be conducted by Steven Burns, FAIA and Douglas Teiger, AIA. As managing partners of their respective firms, both architects have deep experience, understanding and respect for culture, structure, discipline, data and technology that are crucial in order for firms to remain competitive and profitable.
Note: Certificates of Completion will be emailed in a PDF format for your records right away. Please allow for up to 3 to 4 weeks to receive AIA credit for the course.